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Frequently asked questions
Quick answers to common questions
⏱️ How long does delivery take?
Standard delivery takes 3-5 business days, express 1-2 days within GCC. International 7-14 days.
💰 Is shipping free?
Yes! Free standard shipping on all orders over $200. Express shipping costs an extra $35.
↩️ What's your return policy?
Return any item within 30 days of receipt, as long as it's in original condition with tags.
💳 What payment methods do you accept?
All major credit cards (Visa, Mastercard, Amex, MADA), PayPal, Apple Pay, and Cash on Delivery in GCC.
📏 How do I choose the right size?
Each product page has a detailed size guide. You can also contact us for personalized sizing help.
🎁 Can I get gift wrapping?
Absolutely! We offer luxury gift wrapping with a personal note at no extra charge. Just mention it in order notes.